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This is a course for those who want to achieve a broad set of skills in hospitality management with a focus on commercial cookery. You will complete electives that focus on commercial cookery then continue your study with a focus on hospitality management skills and knowledge to achieve the Diploma of Hospitality Management.

In Stage 1 to Stage 4 (40 weeks) students gain practical skills in cookery techniques and a sound understanding of operations in commercial kitchens that may operate in restaurants, hotels, clubs, pubs, cafes and coffee shops and catering businesses. There is work placement as a cook in a commercial kitchen at stage 4 of the course.

In Stage 5 to Stage 7 (30 weeks) the focus shifts to hospitality management including hospitality regulatory requirements, budgeting and finance, managing operational plans plus staffing and people management. Customer service is another focus of your study.

Units of Competency

The SIT50416 Diploma of Hospitality Management (CRICOS code XXXXXXX) comprises 28 units of competency. New Era Institute has organised these units of competency into stages relating to commercial cookery, kitchen operations and hospitality management. This results in an efficient delivery of training and assessment and a structure that is very logical for students. The stages include one (1) block of work placement as a cook.

To be issued the qualification SIT50416 Diploma of Hospitality Management, a student must be assessed as competent in 28 units of competency and complete the work placement – 240 hours in a commercial kitchen working as a cook (mandatory). These units of competency are comprised of 13 core units and 15 elective units.

Course Structure

The SIT50416 Diploma of Hospitality Management is delivered using the course structure outlined below:

STAGE 1 WHS & COOKERY – Practical kitchen + classroom + online

  • SITHCCC001 Use food preparation equipment
  • SITXWHS003 Implement and monitor work health and safety practices
  • SITXFSA001 Use hygienic practices for food safety
  • SITXFSA002 Participate in safe food handling practices
  • SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes
  • SITHCCC014 Prepare meat dishes
  • SITHCCC005 Prepare dishes using basic methods of cookery (integrated in ALL cookery units)

STAGE 2 COOKERY – Practical kitchen + classroom +online 

  • SITHCCC007 Prepare stocks, sauces and soups
  • SITHCCC012 Prepare poultry dishes
  • SITHCCC006 Prepare appetisers and salads
  • SITHCCC018 Prepare food to meet special dietary requirements

STAGE 3 COOKERY – Practical kitchen + classroom + online 

  • SITHCCC013 Prepare seafood dishes
  • SITHCCC019 Produce cakes, pastries and breads
  • SITHPAT006 Produce desserts
  • SITHKOP002 Plan and cost basic menus (Classroom + online)

STAGE 4 WP – Work Placement 

  • SITHCCC020 Work effectively as a cook

STAGE 5 HOSPITALITY MANAGEMENT – Classroom + online 

  • SITXGLC001 Research and comply with regulatory requirements
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • BSBDIV501 Manage diversity in the workplace

STAGE 6 HOSPITALITY MANAGEMENT – Classroom + online 

  • SITXHRM002 Roster staff
  • SITXCCS007 Enhance customer service experiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXMGT002 Establish and conduct business relationships

STAGE 7 HOSPITALITY MANAGEMENT – Classroom + online 

  • SITXCOM005 Manage conflict
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations

Course Outline

The Diploma of Hospitality Management is timetabled over 7 terms (70 weeks)
All stages (terms) are offered in our locations and you attend the Institute expect for stage 4 when you go to work placement.
The course is timetabled in a blended delivery for a scheduled 20 hours per week.
The timetabled hours are split each week between face to face and online. Here is an explanation:

14 hours per week is face to face in the classroom and practical kitchen. This structured delivery is trainer and assessor led using the course resource in the online platform and the equipment provided. This is when you learn, practice, and complete the unit assessments.

6 hours per week is structured online learning using the course resource in the Institute online platform. Every student has their own log-in and must complete weekly required reading, watch demonstration videos and do the online quizzes and written activities. This is when you do more learning, practice in your own time and complete some unit assessments.

During work placement, the 20 hours per week is planned to suit the shifts of the workplace. Your weekly hours may need to change from the classroom timetabled hours and may increase slightly and when you go to work placement. You will have plenty of time to understand the details of how work placement will operate, and you must make yourself available to complete the mandatory placements.

Course Duration

The duration of the course is 90 weeks.

There are 70 weeks tuition plus term break

The course is designed to be delivered in 7 terms – each term is 10 weeks. There are term breaks and end of year break totalling 20 weeks.

More information about intakes and courses commencement dates can be found here

Locations

Classroom Sessions will be delivered at the New Era Institute head office and training rooms at Burwood. It is a short walk to the Institute from the Burwood train station.

Practical Kitchen sessions: will be delivered at the New Era Institute kitchen facility at Girraween. There is a train station nearby and shuttle bus provided at no cost to students.

Work Placement: The location of your work site for the placement will vary and be discussed with you when this happens towards the end of the course at Stage.

Assessment Methods/Tools

The assessment is conducted using a combination of realistic workplace tasks, projects, knowledge tests, observations, logbooks and feedback from supervisors (third-party reports). The following provides a brief explanation of the assessment methods:

Knowledge Tests. There are short answer questions for most units. The student may research their answers from the course learning materials and notes. These tests are usually completed in class through the online platform that captures your results.

Demonstration. The student is required to demonstrate skills in the practical kitchen and the workplace. These are captured in observation checklists. reports and logbooks. These activities will be clearly explained and always relate to duties relevant to the commercial cookery. These activities allow the assessor to observe the student apply their knowledge and skills during practical activity.

Project. There are a range of projects for most units that are a case study or based on the workplace.

Workplace Logbooks and Workplace Supervisor Report. Workplace logbooks will be used for assessment to record the required hours and service periods completed. The workplace supervisors will be asked to provide feedback about the student’s performance during the work placement activities. Your assessor will visit and conduct observation assessments and interviews during the work placement.

Work Placement

Students in the Diploma of Hospitality Management are required to do practical work placement within a commercial kitchen.  New Era Institute has a network on workplaces that will take students for their placement. New Era Institute will establish a formal Work Placement Agreement with the nominated workplace.

The work placement is completed in a block mode period during the course. At stage 4, you work as a cook for 48 complete food service periods covering breakfast, lunch, dinner and special functions.

A work placement logbook is used to record the worked hours and the service periods.

A student who is already working in the hospitality sector and in a commercial kitchen is encouraged to use their existing workplace to complete these practical placement hours providing it meets the requirements of the unit of competency. Our representative will meet with the workplace supervisor and visit sites to confirm these arrangements.

In all cases, New Era Institute will engage with the nominated workplace to ensure that it will provide a suitable environment and the required types of service and cookery to gather practical experience outlined in the units of competency.

New Era Institute also requires a minimum level of supervision for students, a safe working environment and will undertake regular visits to the workplace. Student should note that unless they have established other arrangements with their employer, practical placement is performed as unpaid work.

Entry Requirements

There are no specified entry requirements for this qualification from the SIT Tourism, Travel and hospitality Training Package.

Noting this, New Era Institute requires persons who undertake this course to:

For International Students

  • Have attained the age of 18 years or over
  • Demonstrate good command of written and spoken English
  • Verified evidence of IELTS Level 5.5 (no band less than 5.0) or equivalent
  • Have completed an equivalent secondary schooling level of a Higher School Certificate (year 12 in Australian schools)
  • Any AQF qualification at the Certificate III level or above in any discipline area delivered and assessed in English only will be deemed as meeting both the English language and academic entry requirements
  • Meet the Student Visa (Sub-class 500) requirements
  • Please visit the International students section for more details.

Please visit the International students section for more details.

Please note. New Era Institute will engage with prospective students expressing interest in enrolment to discuss their language, literacy and numeracy skills during the enrolment interview conducted by one of New Era Institute representatives.

New Era Institute can provide additional learning support to students who require basic assistance. For students who have more fundamental support needs, we can refer these students to a specialist language, literacy and numeracy development provider who can assist students to improve their language, literacy and numeracy skills to enable them to suitably commence the course e.g. ELICOS College.

Recognition of Prior Learning (RPL)

Applicants can apply for recognition of their existing skills and knowledge that are relevant to the units of competency within the course. These skills and knowledge may have been obtained through workplace training or experience and may reduce the number of units required to be completed during the course.

Credit Transfer (CT)

Applicants can apply for credit transfer where there is an exact match of the units of competency within the course achieved through an accredited VET qualification in an RTO.

International students

If RPL/credit transfer is approved, the student’s COE will be adjusted to reflect any reduction in the period of study the student is enrolled in. The study load will remain 20 hours per week as per your visa requirements.

Class and Workplace Requirements

Dress code:

Classroom sessions: Students are required to present in neat, casual attire.

Practical Kitchen sessions: There are uniform requirements for practical classes. Students must wear their chef uniform when attending the practical kitchen sessions. Clean, neat presentation is required.

A uniform set is provided to each student. Additional uniforms can be purchased by the student at their own cost.

Uniform kit:

1 x white double-breasted Chefs jacket (Not black – Complete with white buttons)
1 x Chefs trousers (Checked – modern or traditional)
1 x white apron
1 x white neckerchief
1x white Chefs hat (skull cap)

Students will provide their own shoes:
1 x shoes heavy duty, non-clip (no sneakers, no runners)

Chefs Tools Starter Kit:

A starter toolkit is provided to each student. Additional or replacement tools can be purchased by the student at their own cost.

1 x 25cm/30cm Chef’s knife
1x paring knife
1 x vegetable peeler
1 x thermometer
1 x palette knife
1 x boning knife
1 x fish filleting knife
1 x utility fork
1x steel
1 x sharpening stone
1 x thermal piping bag
1 x set nozzles

There is a one-off fee for the Uniform Starter Kit and Chefs Starter Toolkit.

At orientation, student will be provided with their uniform and starter kit and get more detail on where to purchase uniforms and tools of the trade to build their kits or replace equipment.

Classroom resources:

New Era Institute has computer rooms that are set up for student to access the Certificate IV in Commercial Cookery resources during face to face sessions and other study times.

Students are required to login and access the online learning platform for their learning and assessment resources.

Access to a computer which has an internet connection is required to undertake study. Students may bring portable electronic devices to classroom sessions such as small laptops or tablets. Students are advised that no provision will be made to charge these devices in the classroom and charging or power extension leads are not to be used in the classroom.

Students will require basic stationery and a notebook according to their own study preferences.

There is a fee for the student resources and the online learning platform.

EXIT POINT and PATHWAYS

Students must complete all assessments for each unit of competency to be deemed competent in a unit. All 28 units including the work placement must be completed to gain the full qualification.

After achieving SIT50416 Diploma of Hospitality Management, students can progress to SIT60316 Advanced Diploma of Hospitality Management

Students who do not complete the full qualification will receive a Statement of Attainment for all unit successfully completed.

Fees and Charges

International students

For more information about the tuition fees and other charges, please click on Fees and Charges